Terms of Service
1. Acceptance of Terms
By using TrackByText's SMS-based accountability service, you agree to these Terms of Service. If you don't agree, please don't use our service. These terms constitute a legally binding agreement between you and TrackByText LLC.
2. Service Description
TrackByText provides AI-powered accountability coaching via SMS messaging. Our service includes:
- Personalized goal setting and tracking
- Daily check-ins and motivational messages
- AI coaching responses and guidance
- Progress analytics and insights
- Subscription management and billing
3. User Responsibilities
You agree to:
- Provide accurate and truthful information during onboarding
- Use the service for legitimate personal goals only
- Not send inappropriate, harmful, or spam messages
- Respect our AI coach and not attempt to manipulate the system
- Pay subscription fees if you continue after the free trial
- Maintain the security of your account and phone number
- Comply with all applicable laws and regulations
4. SMS Consent and Messaging
IMPORTANT: By texting our number (+18669306861), you explicitly consent to receive automated SMS text messages from TrackByText LLC. You agree to receive the following types of messages:
- Daily Check-ins: Automated messages asking about your goal progress
- Coaching Messages: AI-powered accountability and motivational content
- Goal Reminders: Scheduled reminders to help you stay on track
- Subscription Notices: Trial expiration and billing notifications
- Service Updates: Important information about your account
Message Frequency: You may receive up to 5 messages per day during your trial and up to 10 messages per day with a paid subscription.
Opt-Out: You can stop receiving messages at any time by replying "STOP" to any message. Standard message and data rates may apply as determined by your mobile carrier.
Consent Withdrawal: You may withdraw your consent at any time by texting "STOP" or contacting us at support@trackbytext.com.
5. Subscription & Billing
- Free Trial: 7 days free, no credit card required
- Monthly Subscription: $9.99/month after trial
- Cancellation: Text "STOP" or contact support
- Refunds: No refunds for partial months
- Price Changes: We may change prices with 30 days notice
- Billing: Automatic monthly billing via Stripe
6. Intellectual Property
All content, features, and functionality of our service are owned by TrackByText LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.
7. Disclaimers
Important: TrackByText is not responsible for:
- The success or failure of your goals
- Any decisions you make based on our coaching
- Medical, legal, or professional advice
- Service interruptions or technical issues
- Loss of data or messages
- Third-party service disruptions
Our service is provided "as is" without warranties of any kind, either express or implied.
8. Limitation of Liability
TrackByText's total liability to you shall not exceed the amount you paid for our service in the 12 months preceding any claim. We are not liable for any indirect, incidental, special, or consequential damages.
9. Privacy
Your privacy is important. Please review our Privacy Policy to understand how we collect and use your data. By using our service, you consent to our privacy practices.
10. Termination
We may terminate your account if you violate these terms. You may cancel anytime by texting "STOP" or contacting support. Upon termination, your access to the service will cease immediately.
11. Changes to Terms
We may update these terms from time to time. We'll notify you of significant changes via SMS or email at least 30 days before the changes take effect. Your continued use of our service after such changes constitutes acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Information
For questions about these terms, contact us at:
Legal: legal@trackbytext.com
Support: support@trackbytext.com
Address: TrackByText LLC, United States
Business Hours: Monday - Friday, 9 AM - 6 PM EST